Payment & Delivery

How do I order something from your website?

To order, please use the product page, or alternatively get in touch with us at or call on 07 3667 7410.

How long does it take to process my order?

When you pur­chase a prod­uct from us, we will record the details of your order and forward them to our warehouse. Full pay­ment for you order must be received before deliv­ery of your goods. The lead time for deliv­ery will vary depend­ing on what you have ordered and where you are located.


Where do you deliver to?

We deliv­er to anywhere in Australia.


What are my payment methods?

We accept Visa and Mas­ter­Card through our Com­mon­wealth Bank Sim­pli­fy gate­way. You can also pay via direct bank transfer.

You can also place their orders through a phone call between 9:00am to 5:00pm on Week­days & 9:00am to 3:00pm on Sat­ur­day (exclud­ing Pub­lic Holidays).

At any point of time, our stock lev­els can change. Once the pay­ment is cleared, the order will be booked in our system.


How much does delivery cost?

This depends on where you are locat­ed. Please get in touch for an accu­rate quote.

Do I have to be home to receive my delivery?

Once you have placed your order online, a cus­tomer ser­vice team mem­ber will be in con­tact with you to con­firm your deliv­ery and offer you prod­uct lead times so you know when it will be arriving.

If you are order­ing pal­lets, or oth­er bulky goods – please make sure you have a fork­lift on site or are able to unload by hand. Unless oth­er­wise agreed upon there is a 30-minute time­frame with­in which you have to fin­ish unload­ing, oth­er­wise there will be addi­tion­al charges. 

Contactless Delivery

In the inter­ests of pub­lic health and safe­ty, some deliv­ery providers have advised that parcels no longer require sig­na­tures on col­lec­tion or deliv­ery. Select­ed deliv­ery providers will also take pho­tos as proof of delivery.